This policy explains how information submitted through this site may be handled.
Inquiry forms may collect your name, work email, phone, company, welding process and application details. Standard server records may include IP address, browser type, requested pages and timestamps for security and operational diagnosis.
Submitted details are used to respond to the request, route a product or dealer question, maintain service quality, prevent abuse and comply with legal obligations. Welding application notes are used only in the context of the request unless additional permission is obtained.
Information may be shared with service providers or relevant sales and dealer contacts that support the response. It is not sold as a standalone list. Records are retained only as long as reasonably needed for the inquiry, security, legal or recordkeeping purpose.
Essential cookies may support site operation. Where optional analytics are used, applicable consent controls should be presented. You may request access, correction or deletion subject to identity verification and legal exceptions.
Reasonable administrative and technical safeguards are used, but no transmission or storage system is risk-free. Processing locations may differ from your own; applicable transfer safeguards are used where required.
Privacy requests can be submitted through the contact page. Include enough detail to identify the relevant submission without sending sensitive credentials.